Important Note: This Privacy Policy describes ria66's data protection practices and applies to all players using the ria66 platform. By registering or using ria66's services, you agree to the collection and use of information as described in this document. This document should be read together with the Terms and Conditions ria66.

1 ria66 Privacy Introduction & Commitment

Ria66 understands that player trust is our most valuable asset. Since the platform launched in 2016, protecting player personal data has been central to how we operate. We do not treat privacy as a mere legal obligation — it is our promise to every individual who chooses to trust ria66 with their information.

This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management. We encourage you to read this document carefully so you fully understand your rights as a ria66 player.

As an online gaming platform serving Malaysian players, we recognise that the data you share with us — including identity information, financial details, and activity history — is sensitive and personal. We therefore implement comprehensive protection measures to ensure your data remains secure and is used only for purposes you have authorised.

2 Types of Personal Data We Collect

Ria66 collects various categories of personal data depending on your interactions with our platform. The following is a comprehensive overview of the data we collect:

Data Category Sample Information Requirements
Personal Identity Full name, date of birth, gender, identity card number Mandatory
Contact Information Email address, mobile number, residential address Mandatory
Financial Data Bank account number, transaction history, payment methods Mandatory
Verification Data (KYC) MyKad / passport copy, proof of address, verification selfie Mandatory (prior to withdrawal)
Platform Activity Data Game history, betting records, login history Automatic
Technical Data IP address, device type, operating system, web browser Automatic
Communication Data Support chat records, emails, feedback Where applicable
Data Minimisation Principle: ria66 only collects data that is strictly necessary to deliver our services. We do not collect information that is excessive or irrelevant to our platform's operations.

3 How We Collect Your Data

Your personal data is collected through several key channels when you interact with the ria66 platform:

Directly From You

  • The account registration form you complete when joining ria66.
  • The identity verification process (KYC) completed prior to your first withdrawal.
  • Information you provide when reaching out to our customer support team.
  • Payment details you enter when making a deposit or withdrawal.
  • Feedback, reviews, or complaints you submit to us.

Automatically

When you use the ria66 platform — whether via web browser or mobile app — our systems automatically record certain information including your IP address, login session data, gaming activity, and device information. This automatic data collection is necessary to ensure account security and a seamless gaming experience.

From Authorised Third Parties

In certain cases, we may receive information about you from third-party identity verification providers we use for the KYC process, or from payment processors handling your financial transactions. All such third parties are bound by strict confidentiality agreements.

4 Purpose of Personal Data Use

Ria66 uses collected personal data solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:

  • Account Management: Creating, verifying, and managing your player account, including a secure login process.
  • Transaction Processing: Processing deposits and withdrawals securely and accurately to the correct payment method.
  • Identity Verification (KYC): Meeting legal compliance requirements related to age verification and anti-money laundering.
  • Platform Security: Detecting and preventing fraud, hacking, illegal activities, and system abuse.
  • Customer Support: Providing effective assistance when you contact our support team.
  • Service Communications: Sending important notifications related to your account, transactions, and security.
  • Platform Improvement: Analyzing usage patterns to improve the overall user experience.
  • Responsible Gaming: Monitoring gameplay patterns to identify players who may need support.
  • Marketing (with consent): Sending relevant promotional offers and bonus information, subject to your communication preferences.
Right to Withdraw Consent: You may withdraw consent to receive marketing communications at any time by contacting the ria66 support team. Withdrawing consent will not affect your core account services.

5 Data Sharing & Disclosure to Third Parties

Ria66 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in certain limited situations, we may share your data with the following parties:

Authorized Service Providers

We work with selected third-party service providers who assist us in operating the platform — including payment processors, identity verification service providers, cybersecurity firms, and cloud infrastructure providers. All such providers are bound by strict data protection agreements and are only permitted to use your data for specifically defined purposes.

Legal Requirements

Ria66 may be required to disclose your data to government authorities, regulatory bodies, or law enforcement agencies when mandated to do so by Malaysian law or a valid court order. In such cases, we will notify you in advance where permitted to do so.

Business Transfer

Should ria66 be involved in any merger, acquisition, or asset sale, player data will be transferred to the successor entity subject to a Privacy Policy affording the same or higher level of protection. Players will be informed of any material changes in ownership.

6 Data Security & Protection

We implement a comprehensive set of technical and organizational security measures to protect your personal data from unauthorized access, loss, alteration, or unintended disclosure.

Technical Security Measures

  • 256-bit SSL Encryption: All data transmitted between your device and ria66 servers is encrypted using the latest TLS protocol.
  • Secure Password Storage: Account passwords are never stored in plain text — they are encrypted using robust hashing algorithms.
  • Two-Factor Authentication (2FA): Additional security layers are available to protect your account from unauthorized access.
  • 24/7 Monitoring: A security threat monitoring system operates around the clock to detect suspicious activity.
  • Firewall & Intrusion Detection System: ria66's server infrastructure is protected by multiple layers of cyber defense.
  • Regular Security Audits: Independent security assessments are conducted regularly to identify and patch any vulnerabilities.
Shared Responsibility: While ria66 implements robust platform-level protections, the security of your account also depends on your own actions. Ensure you use a strong and unique password, never share your login credentials with anyone, and contact us immediately if you suspect any suspicious activity on your account.

7 Cookies, Tracking Technologies & Analytics

Ria66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve the user experience.
  • Functional Cookies: Saving your preferences such as language and display settings for your convenience.
  • Analytics Cookies: Used to understand traffic patterns and platform usage in an aggregated, anonymised manner.

You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the ria66 platform.

8 Your Personal Data Rights

As a ria66 player and an individual protected under Malaysia's PDPA, you have the following rights regarding your personal data:

Right of Access Requesting a copy of the personal data we hold about you.
Right to Rectification Requesting correction of inaccurate or incomplete data.
Right to Erasure Requesting deletion of your data, subject to legal obligations.
Right to Object Objecting to data processing for direct marketing purposes.
Right to Portability Receiving your data in a structured, machine-readable format.
Right to Restriction Requesting restriction of data processing under certain circumstances.

To exercise any of the above rights, please contact the ria66 customer support team via live chat on the platform. We will process your request within 14 business days. In complex cases, this period may be extended to 30 days, and we will notify you accordingly.

9 Data Retention Period

Ria66 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law.

  • Active Account Data: Retained for as long as your account is active and for several years after account closure for audit purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial legal requirements.
  • KYC Data: Retained for a minimum of 5 years after account closure for AMLA (Anti-Money Laundering Act) compliance.
  • Security Logs: Retained for 12 months for security investigation purposes if required.
  • Support Communications: Retained for 2 years for reference and service improvement purposes.

When data is no longer required, it will be securely deleted or anonymised using industry-standard methods.

10 Cross-Border Data Transfers

In the course of its operations, ria66 may transfer your personal data to servers or data processing facilities located outside Malaysia. Any such transfer is carried out in compliance with Malaysia's PDPA requirements, and we ensure that equivalent protection is applied to your data wherever it is processed.

All international partners receiving ria66 player data are bound by comprehensive data protection agreements, ensuring consistent security and privacy standards are maintained throughout our entire data processing chain.

11 Children's Privacy

The ria66 platform is strictly for individuals aged 18 and above. We do not intentionally collect, store, or process any personal data from minors under 18. Should we discover that a minor's data has been inadvertently collected, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian who suspects your child has registered an account at ria66, please contact our support team immediately for prompt corrective action.

12 Amendments to the Privacy Policy

Ria66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or technological developments. Any material changes will be communicated to you via an in-platform notice or email at least 14 days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect the latest version of our Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Our Privacy Officer: If you have any questions, concerns, or wish to exercise your privacy rights, please contact the ria66 customer support team via live chat on the platform. We are committed to addressing every privacy inquiry seriously and within a reasonable timeframe.